Reference

How baji9 Handles Your Personal Information

This Privacy Policy sets out exactly what data baji9 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and how we keep that data secure.

Account data protectionJazzCash, Easypaisa, Raast payment privacyCookie and session transparencyYour right to access or delete dataPakistan-applicable where local law permits

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DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply SSL encryption to every connection between your device and our servers, so data you send — whether you are on mobile accessing the lobby over a JazzCash-linked account or on desktop — travels in an encrypted channel. Account passwords are hashed; support agents cannot read them. We retain transaction records for the period required by applicable financial compliance rules, after which they are purged or anonymised. You can request a full data export or account closure at any time through support.

SSL Encryption

Every session — mobile or desktop — runs over SSL. Data you submit during login, deposit or account verification is encrypted end-to-end before it reaches our servers.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can manage non-essential cookie consent from the banner or your account settings panel.

Data Retention Policy

Account records are kept for as long as your account is active and for the legally required period after closure. Payment references tied to JazzCash, Easypaisa or Raast are retained only as long as compliance rules require.

Third-Party Data Agreements

Service partners — identity checks, payment processors — handle data only under signed agreements. They cannot use your information for their own marketing or share it further.

What We Collect and Why We Collect It

baji9 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register an account, we collect the name, contact details and identity information you provide during the sign-up flow. When you deposit using JazzCash, Easypaisa or Raast, our payment processor logs the transaction reference and wallet identifier — we do not store your full mobile

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wallet PIN or bank credentials on our servers. Session data, including your device type, browser fingerprint and IP address, is captured automatically each time you connect to the lobby. We use this to detect unusual login attempts and to keep your account secure. We also collect
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behavioural data — which game categories you browse, how long sessions last — to improve lobby layout and surface the game rooms you return to most. All data is processed only to the extent necessary for account management, payment verification, fraud prevention and compliance with applicable
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regulations. We do not sell your personal data to third parties for marketing. Where we share data with service partners — payment processors, identity verification providers — those partners are bound by data-processing agreements. This policy applies to account holders in regions where access is available
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under local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. Reach out through any of the channels below and include your registered account email so we can locate your record quickly.

Team online

Live Chat

Open the chat window inside your account dashboard. Describe your data request clearly and a support agent will log it and respond with next steps.

Email Support

Send your data access or deletion request to our support address listed in your account settings. Include your registered mobile number for faster verification.

Account Settings Panel

Some data preferences — marketing communications, cookie consent — can be adjusted directly inside your account settings without contacting support at all.

Your Privacy Policy Questions, Answered

These are the questions we hear most often about data rights and account privacy on baji9. If your question is not covered here, reach out via live chat or email from your account page.

We collect your name, email address, mobile number and any identity documents submitted during verification. Device and IP data is also logged automatically for security purposes during every session.

No. When you deposit via JazzCash, Easypaisa or Raast, the transaction is handled by the payment processor. We receive only a transaction reference and wallet identifier — never your PIN or login credentials.

Yes. Submit a data access request through live chat or the support email in your account settings. Include your registered email and mobile number so we can locate and compile your record accurately.

We retain records for the period required by applicable financial and compliance regulations after account closure. Once that period ends, your data is either purged or anonymised so it can no longer identify you.

Only with service partners — payment processors and identity verification providers — under data-processing agreements. We do not sell your data or share it with advertisers or unrelated third parties.

Some details can be updated directly in your account settings panel. For changes to identity-verified fields — such as your registered name — contact support via live chat with the relevant documentation ready.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFootball League Special AccountRegister

How baji9 Handles Your Personal Information

How We Protect and Manage Your Account Data

How to Reach Us About Your Data

Live Chat

Email Support

Account Settings Panel

Your Privacy Policy Questions, Answered

01 What personal data does baji9 collect when I open an account?

02 Does baji9 store my JazzCash or Easypaisa PIN or wallet password?

03 Can I request a copy of all the data baji9 holds about me?

04 How long does baji9 keep my data after I close my account?

05 Does baji9 share my information with third parties?

06 How do I update or correct personal information in my baji9 account?

Privacy Policy

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